Terms & Conditions

Welcome to NutriNest. By accessing our website and placing an order with us, you agree to the following Terms & Conditions. Please read them carefully.

1. About Us

NutriNest is a cloud kitchen offering healthy, home-style meals and beverages. Orders can be placed through our website, WhatsApp, or third-party platforms.

2. Orders & Acceptance

All orders are subject to availability and acceptance.
Once an order is placed, you will receive confirmation via call, message, or platform notification.
We reserve the right to cancel or refuse any order if required.

3. Pricing & Payments

All prices are listed in INR and are subject to change without prior notice.
Payments may be made via online payment methods or as otherwise available.
We are not responsible for payment failures caused by third-party payment gateways.

4. Delivery

Delivery timelines are estimates and may vary due to traffic, weather, or operational factors.
Customers are responsible for providing accurate delivery details.
In case of failed delivery due to incorrect details or unavailability, the order may not be eligible for refund.

5. Food Quality & Consumption

Our meals are prepared with care using fresh ingredients.
Food should be consumed promptly after delivery.
We are not responsible for issues arising due to delayed consumption or improper storage after delivery.

6. Cancellations & Refunds

Orders once placed may not be eligible for cancellation once preparation has started.
Refunds, if applicable, will be processed based on the nature of the issue.
For concerns regarding your order, please contact us within a reasonable time after delivery.

7. Subscriptions / Meal Plans (If Applicable)

Subscription plans, if offered, will follow specific terms shared at the time of purchase.
Changes, pauses, or cancellations may require prior notice.
Missed deliveries due to customer unavailability may not be compensated.

8. User Responsibilities

By using our services, you agree to:

Provide accurate information
Use the website responsibly
Not misuse or attempt to disrupt our services

9. Third-Party Platforms

We may operate through third-party platforms such as food delivery or payment providers. Their terms and policies may also apply.

We are not responsible for issues caused by third-party services.

10. Limitation of Liability

NutriNest shall not be liable for:

Any indirect or incidental damages
Delays beyond our control
Issues arising after delivery due to handling or storage

11. Intellectual Property

All content on this website, including text, images, and branding, belongs to NutriNest and may not be used without permission.

12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page.

13. Contact Us

For any questions or concerns regarding these Terms & Conditions:

📞 Phone: 870087-5556
📧 Email: hello@eatnutrinest.com

By using our website and services, you agree to these Terms & Conditions.